November, 2025

Best real-time customer service tools for growing teams

Real-time support connects customers with help the moment they need it — no long waits or disconnected handoffs.

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Modern sales orgs are leaning into marketing behaviors — here’s what that means for you [new data]

I pulled up my LinkedIn feed last week and noticed how half the posts from sales leaders looked ...

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Best customer portal software tools for increasing customer retention

Customer portal software is a secure self-service platform that provides customers with a centralized location to view their ...

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The Difference Between Active Sales Reps and Effective Salespeople in B2B Sales

Not every salesperson who looks busy is truly effective—understanding the difference can make or break your sales results.

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Modern workflow automation explained & 6 best workflow software

In today’s fast-moving go-to-market environment, workflow automation is about removing friction, reducing human error, and scaling personalized customer ...

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