December, 2025

Why Your Win Rate is the Only Sales Metric That Matters in 2025

HubSpot’s data suggests that win rates average a weak 21%. If you do the math, you’ll find that ...

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Why Win Rates Are Collapsing And How to Fix Yours

Research shows average sales win rates hover around 21%, meaning nearly four out of five opportunities are lost. In enterprise sales, win ...

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How The Doux uses AI to engage community

“I think we’re moving into a space where most beauty companies are tech companies,” says Maya Smith.

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Circus dreams and serious struggles: Lessons on leadership from a literal ringmaster

Lights dim. Sounds hush. The aerialist spins into the air. Sequins sparkle in the warm light of a ...

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Detecting bias in AI prospecting models: A how-to for sales leaders

AI-driven prospecting tools have the potential to transform sales pipelines, but they also carry the risk of reinforcing ...

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Boost B2B Sales by Focusing on Win Rate First

Yesterday, we looked at the hidden cost of low win rates: lost revenue, higher customer acquisition cost (CAC), wasted ...

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Best cloud customer service software that connects your entire business

Nothing is more frustrating than speaking to different customer service agents and having to re-explain the problem with ...

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The Future of B2B Sales Training

I will confess that I have done Workshops and/or Keynote-style training, even though these can provide some small ...

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Customer service AI automation workflows that don’t lose the human touch

Customers today expect fast, personalized support, and AI automation workflows make that a reality. Customer service AI automation ...

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I tested AI website builders for blogs: How to choose the best one

So you’ve decided to create a blog with AI, but you’re stuck on which AI blog website builder ...

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